The Stitchlux Guarantee
We want you to love your heritage piece. If it’s not the perfect fit, we are here to help.
Window of Care: Please submit return or exchange requests within 5 days of receiving your order.
Condition: Items must be unworn, unwashed, and in their original packaging with all tags intact. To maintain the quality of our prints, items with signs of wear, perfume, or alterations cannot be accepted.
Resolution: Approved returns are eligible for exchange or store credit.
Refunds: Full refunds are exclusively issued for faulty or incorrect items.
- Shipping: Customers cover return shipping unless the error was on our part.
